Privacy Policy

Who we are

We are ArtRapid based in Pune, India. Our website address is: https://artrapid.com.

What personal data we collect and why we collect it

Shop

We will collect the following information from you: Full name, e-mail address, phone number, shipping address.

How this information is transferred to a third party: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

How is this information used by us: We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship your order).

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Payments

We use third party payment gateways for a smoother and faster checkout process on our site. We do not request or receive any of your financial information such as bank account or credit card number on our site. Information shared with a payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Your Access to and Control Over Information

Opt out statement& modify/delete statement: You may opt out of any future contacts from us at any time.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Us

We request your name and email id on the Contact Us page. We use the Google reCAPTCHA service on the site to reduce spam by bots.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Please also go through the guidelines for uploading your own images to create a customized product.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Matomo

This is self-hosted analytics (i.e. your browsing data is not shared with any other website) We use this to understand how you navigate within and between pages on our website. This helps us update the site and make it easier and faster for all users.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Facebook Pixel

This is a third-party plugin, your browsing data is shared with Facebook. We use this to understand more about the topics (statistically) that our website visitors are interested in, so that we can create relevant marketing plans and promotions. This cookie also helps us understand if and how our promotions on Facebook are effective in bringing shoppers to our website.

Certain browsers, such as Firefox, block Facebook tracking by default. Since browsers are constantly being updated, please look up the latest privacy protections available for your browser that you can use to block trackers such as Facebook Pixel.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.