Shipping and Returns

Shipping Information

We will make and ship your order within two weeks. Shipping times should be added on top of that. All products are shipped by India Post from Pune. Orders from India are shipped by Parcel and international orders are shipped by International Air Parcel. India Post Track N Trace facility is available and a tracking number will be provided to you.

If your package has to be sent back to our office because it couldn’t be delivered to your address (wrong address/failure to pick up from your post office etc), the cost of reshipping is the customer’s responsibility.

Track Your Shipment

If you have received a tracking number with your order completed email, you can enter it here:

Rates

Shipping is free. To be precise, shipping charges are included in the price you see on the product page. An invoice could show the breakup of product price and actual shipping cost.

Estimated Times for Shipping

  • India 5-6 days.
  • International 10-20 days.

Some countries have much longer delivery times, and problems from customs and shipping errors. Order at your own risk, ArtRapid does not offer refunds for items lost during shipping, beyond any compensation given by the shipper.

International Shipping

Shipments outside of India may incur additional customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. ArtRapid does not take responsibility for possible fees. Packages may take considerably longer to arrive if your country has strict quarantine laws.

Returns Policy

If you receive a product that is damaged or have been sent the wrong product then we’ll be happy to replace it, provided you contact us within a week of receiving the product. Returns are not granted if you’ve changed your mind after purchase and want a refund. Write to [email protected] and let us know what you’re unhappy with.